Refunds & Returns

How do I return an item?

Please contact our customer service team for more information on returning an item. Thank you


Refund Policy

BELIEVERS LOVEWORLD operates a 30 day returns policy.

Faulty product may be returned for an exchange within 30 days of the purchase date, providing the item is in the condition it was sold and a valid proof of purchase is provided. All items being returned must have their original receipt or invoice. We will also pay the return shipping cost if the return is a result of our error. If you lose your receipt, a bank statement can be used as proof of purchase. Faulty items may be returned for an exchange within 30 days after the dispatch date. This does not affect your statutory rights.


Contact Information

Contact us

Mon - Fri: 9am - 7pm

Sat: 10am - 4pm

Phone: +44 (0) 1708556604

Email: [email protected]

Address: Believers Loveworld- Customer Services

Unit C2 Thames View Business Centre,

Barlow Way,

Rainham, Essex

RM13 8BT

United Kingdom